Hertz Egypt Terms & Conditions
VAT:
- 14% tax applied as per Egyptian laws.
Rental Period:
- Calculated in 24-hour periods.
- 30-minute grace period at the end.
Extension:
- Request through booking source and verify with Hertz Egypt 48 hours before the extension.
Airport Surcharge:
- Included in the rate for airport stations.
Driver Age:
- Minimum: 25 years
- Maximum: 75 years
Driving License & Documents:
- Valid driving license (held for at least 1 year and valid for double the rental period).
- International license mandatory for foreigners.
- Valid ID/passport and authorized credit card.
Insurance and Waiver:
- Fully insured against damage/theft. Amount blocked on credit card.
- Customer charged up to excess amount for damage.
- Full cost charged if damage due to reckless behavior or influence of drugs/alcohol.
- Excess amounts:
- MDMR/EDMR/EDAR/CDAR: 450 USD
- SDAR/IDAR: 500 USD
- IMAR/FDAR/FVAR/SFAR/IFAR: 700 USD
Not Covered by Insurance:
- Lost/withdrawn vehicle license: 150 USD
- Scratches over 15 mm, child seats, company identity removal, interior damage, cleaning, stereo, cassette/CD, antenna, key, fire-extinguisher, alloy wheel, tyres, lighter (various charges apply).
Fuel:
- Return with full tank or refueling charge applied (20-30 USD).
Payment Terms:
- Excess blocked from credit card only (MasterCard/VISA).
- Rental payment accepted via debit/credit card (MasterCard/VISA) or cash.
- No American Express.
Excess Deposit Release:
- Within 30 working days from check-out date (excluding holidays and weekends).
Other Services:
- Child seat: 5 USD/day (max 50 USD).
- After-hours service: 20 USD.
- Delivery/collection: Free within 10 km, 1.5 USD/km for additional distance.
One-way Rental:
- Domestic: Available between Hertz stations (repatriation costs apply if returned elsewhere).
- International: Not available.
Chauffeur Service:
- Available on request.
Additional Driver:
- 4 USD/day (max 40 USD). Must be included in rental agreement.
Cancellation & Early Check-in:
- Free if canceled 1 day before rental starts.
- During rental: new rate plus 1-day penalty.
- Misuse may result in reservation cancellation and vehicle withdrawal.
No Show Policy:
- Prepaid: 6-hour hold, 1-day penalty after that.
- Non-prepaid: 2-hour hold, then cancellation.
- Flight details provided: no cancellation.
Restrictions of Use:
- No driving under influence of alcohol/drugs.
- No transport of inflammable/toxic goods or pets (without authorization).
- No unauthorized roof racks/luggage carriers.
- No re-rental, carrying passengers for hire, rallies, driving lessons, pushing/towing, non-paved roads.
- No crossing international borders or ferry transfer.
Customer Liabilities:
- Breaking traffic laws: full penalty amount.
- Extra mileage and chauffeur fees.