Rental Terms and Conditions?

Hertz Egypt Terms & Conditions


  • 14% tax applied as per Egyptian laws.

Rental Period:

  • Calculated in 24-hour periods.
  • 30-minute grace period at the end.


  • Request through booking source and verify with Hertz Egypt 48 hours before the extension.

Airport Surcharge:

  • Included in the rate for airport stations.

Driver Age:

  • Minimum: 25 years
  • Maximum: 75 years

Driving License & Documents:

  • Valid driving license (held for at least 1 year and valid for double the rental period).
  • International license mandatory for foreigners.
  • Valid ID/passport and authorized credit card.

Insurance and Waiver:

  • Fully insured against damage/theft. Amount blocked on credit card.
  • Customer charged up to excess amount for damage.
  • Full cost charged if damage due to reckless behavior or influence of drugs/alcohol.
  • Excess amounts:
    • SDAR/IDAR: 500 USD

Not Covered by Insurance:

  • Lost/withdrawn vehicle license: 150 USD
  • Scratches over 15 mm, child seats, company identity removal, interior damage, cleaning, stereo, cassette/CD, antenna, key, fire-extinguisher, alloy wheel, tyres, lighter (various charges apply).


  • Return with full tank or refueling charge applied (20-30 USD).

Payment Terms:

  • Excess blocked from credit card only (MasterCard/VISA).
  • Rental payment accepted via debit/credit card (MasterCard/VISA) or cash.
  • No American Express.

Excess Deposit Release:

  • Within 30 working days from check-out date (excluding holidays and weekends).

Other Services:

  • Child seat: 5 USD/day (max 50 USD).
  • After-hours service: 20 USD.
  • Delivery/collection: Free within 10 km, 1.5 USD/km for additional distance.

One-way Rental:

  • Domestic: Available between Hertz stations (repatriation costs apply if returned elsewhere).
  • International: Not available.

Chauffeur Service:

  • Available on request.

Additional Driver:

  • 4 USD/day (max 40 USD). Must be included in rental agreement.

Cancellation & Early Check-in:

  • Free if canceled 1 day before rental starts.
  • During rental: new rate plus 1-day penalty.
  • Misuse may result in reservation cancellation and vehicle withdrawal.

No Show Policy:

  • Prepaid: 6-hour hold, 1-day penalty after that.
  • Non-prepaid: 2-hour hold, then cancellation.
  • Flight details provided: no cancellation.

Restrictions of Use:

  • No driving under influence of alcohol/drugs.
  • No transport of inflammable/toxic goods or pets (without authorization).
  • No unauthorized roof racks/luggage carriers.
  • No re-rental, carrying passengers for hire, rallies, driving lessons, pushing/towing, non-paved roads.
  • No crossing international borders or ferry transfer.

Customer Liabilities:

  • Breaking traffic laws: full penalty amount.
  • Extra mileage and chauffeur fees.


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